Turbotax debit card

Hello,

 

My stimulus check was deposited into my turbo tax card from 2018 which I no longer have. I am not sure what to do for a replacement card as I do not have access to an online account, nor am I able to create one without cards digits. I have tried calling as well but it is impossible to get anywhere that way. Yesterday I tried all day with no luck to even get the call connected. Today I thought I made progress with calling to get told being connect to a live rep only to have the phone disconnected. I tried getting connected several times.I then tired requesting a new card through the automated system to be told i have more than one card on file enter last 4 digits of card needing replacement which I do not have. Any help would be great will I automatically be sent a new card. Will a check be mailed to me. How do I go about handling this because to me turbotax seemed unprepared for this.