Tax help for military filers

Thank you! I did try calling - I checked every box and when over it a dozen times and the only thing I system would tell me is that the free service would be applied before filing. The system would not let me proceed without payment info so I figured it was a formality and that it would 0 out at the end but it charged me! I’m so upset! I did all the work myself and it feels like this is a scam. H and R block never charges military- I should have stuck with them 

I will try to call tomorrow- thank you agsifor your help