My 2022 Tax Return Information is not located anywhere on my account. I have 2x accounts and checked both of them. I was able to finish and file my return this year by getting an IRS transcript, but I filed with TurboTax last year and have been using TurboTax for about 5 years now with no issues. I want to figure out why last year's data disappeared for me.
I know I used TT because, I bought the full suite of services that's supposed to have live help assist. The live assistance proved to be completely USELESS because they couldn't answer any of my questions. This bad experience left a bad impression on me and now this year, I couldn't reference anything from last year because my documents were nowhere to be found.
I won't be using TT next year after this fiasco.
