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Invalid address information when e-filing with military APO address.
Hello,
When I try to e-file at the end of my return I get the following error:
"Correct the taxpayer's physical address information below so that Santa Barbara Tax Products Group, LLC and process your refund.
- The address field can not be a PO box."
I'm military stationed overseas with an APO address with a box number. I went and verified my mailing address under my info and that APO/FPD/DPO address type was selected but I still get this error when trying to e-file my return.
I've been filing with TurboTax for 9 years or so and from an overseas location with the same APO address for 5 of those years and never had this issue before. Is there a way to fix this or has something changed and I'm no longer eligible to e-file?
v/r
Stephen
‎January 20, 2024
3:04 AM