AmyC
Expert Alumni

Tax help for military filers

You should not be having the issue. There is a known issue with the 1099-R and box 5 related to an IRA. Somehow, your program has decided to add you wrongfully.

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

  1. Delete the form 1099-R, see How to Delete  
  2. Log out of your return and try one or more of the following:
    • Don't use Internet Explorer.
    • Clear cache and cookies,
    • Sign in using a different browser.
    • Sign in using a different device.
  3. Log back into your return.
    • Enter the form 1099-R again.

Thank you for your service.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"