For those that are still having issues, paying for the live help is pointless. I was given incorrect information several times. Finally I deleted my entire return (very frustrating) and started over.
You need to take the home out of service in the rental section but the actual SALE of the house is as a primary sale. When you are asked "Did you use this home for anything other than your primary home", the answer is NO. Live help was repeatedly trying to tell me to put yes but the answer should be NO.
The reason for sale is as seen in the message thread - other, then military, then yes, then enter your depreciation taken.
This finally worked for me and only showed my depreciation amount as the taxable amount.
