Tax help for military filers

Right now I have 2 level 15 coming at me as if I am the one who went to college, got my CPA license and Certifications.  As I stated I asked for this information in 2018 and 2019 for 2017 and 2018 taxes.  You are right, it was a 1099-R, Yes I know it is taxable.  On the 1099-R from DFAS shows I paid Federal tax every month.  As I see your out to prove I did something wrong when I called for advice and how to input it.  This is what I am talking about, your pointing out flaw and not telling me what I can do now?  I paid taxes for my civilian job every month, I paid taxes for my Military retirement, every month.  I included W-2's and 1099-R and all required positions, I fear the IRS, as I made sure I followed the software and did as required and asked TurboTax questions if I did not know, as again I am not the professional nor am I trained or certified to be able to know that the software had me input wrong information.  How do I fix this.  Also Turbo Tax for some reason can't find my 2017 and 2018 filings or copies...So I can't go through them as you want me to...