We do not want to ignore box 15 if boxes 16 and 17 have data in them. Instead, TurboTax would want to know who withheld the taxes.
The situation with box 15 usually occurs when some software printing W-2s always enters a state code, even if the state (like Texas) has no income tax, and therefore, 16 and 17 are blank.
In such a case, we ask the taxpayer to blank out box 15, just to confirm that there was no withholding.
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