swanE261
New Member

Retirement tax questions

Hello-

 

I'm seeing multiple threads on this and others sharing the pain and confusion our plan managers have around the new law.

 

I indeed had an loan in 2019, left my employer and was unable to pay within 60 days.  I have proactively worked with my plan manager to make sure this was documented correctly, however when 1099 came around it was still coded as a deemed distribution.  I have been working for weeks to get the code changed to 'M' in box 7 to be told yet again, it was correct the first time.  I'm hitting a wall and black hole with representatives and don't want to move through the IRS channels to report this if not needed.  Any words of wisdom out there on how you get this corrected and or why they are dismissing my ask?  With each escalation and denial, I'm given no documentation or reasoning other than a verbal "after internal operations review it was determined the original 1099 is correct"....how do they truly not know of this change and why is it so challenging to make this correction?