IRA contributions

I had excess contributions to my Roth IRA because I had very little earned income.  I was going to withdraw $3,500 of the $7,000 I put in for 2019 out of my Mutual Fund but the company suggested I re- characterize  the money into my traditional IRA.  Playing with Turbo Tax seems to allow me to do that and avoid a penalty for excess contribution.  What am I missing?