Retirement tax questions

I understand what is being said ; however, the 1099-R I received from the NYS Teacher's Retirement System only goes up to box 7, so there isn't any prompting that indicates one is to delete the amount in box 14 as "exempt".  Turbo tax state should give the option when completing the state form.  What I have done these past 5 years is to go to the forms directly and make the necessary change.  The point is, I should not have to do that and if I did not know that the pension was exempt, I might end up paying tax on that pension.  Turbo Tax is less than helpful in this case.