2/12/20 came and no form 8606 was available on the updated Turbotax so I returned the software to COSTCO and purchased the competition software .I successfully e-file my taxes and wasn’t never asked for 8606 on that software.
I waited days and spent hours on the computer and the phone for a answer to the issue both with TT support and IRS.
Form 8606 disappeared from the list of supported forms for TT on the official site.
The support tech that help me got my permission to enter my computer and told me to do this and that (some completely wrong) to no avail.
So disappointing after so many years of great satisfaction with TurboTax.
I was left lost. Is there a bug that nobody knows?
Is the issue on my computer or maybe that particular CD?
If writing the form to the software is the issue, why taking so long?
My hard earned money is on my way now and I'm happy that there’s a software in the market place that did what it supposed to do.
I will keep looking for what really is the issue, for curiosity sakes, and maybe next year I will get that software that got my money fast and accurate.
