Retirement tax questions

Still no resolution to this problem as of today. As a longtime user of TT who has never had a single issue, this is very disappointing. I have resolved to override values and file manually, but that is not acceptable to me from a product standpoint. 

 

To rub salt into the wound, I recently convinced a friend to start using TT for his 2019 return, and he is having major issues with the software refusing to transfer basic W-2 information to the UT state return. I have spent hours trying to help, including starting a new return from scratch. No resolution. This is very basic stuff that is not working. He has to do the UT state return manually now. Ridiculous.