@Critter this is where I smirk and chuckle and maybe bang my head against a wall... I've been avoiding the statement of "seek out advisors" in this thread. I'm a highly credentialed advisor (CFP, CFA, ChFC, CLU). And note that I didn't sell the product to the client. He hired me long after the purchase. Just trying to find a reasonable solution for the client. I've played all the internal angles. I have had a broker/dealer go thru back channels trying to get a better answer. I've had the client write the company and get their refusals in writing hiding behind "it is a proprietary calculation". Can't move to a different location because that requires surrendering the policy and losing the death benefit. I've talked to CPAs (the client's personal CPA and CPAs that I have a professional relationship with), no one has a recommendation.
I'm almost to the point of reaching out to the state insurance commissioner. I don't want that outcome, but I do not believe the insurance company is operating in a good faith manner.
