Retirement tax questions

Thanks, that is an interesting idea that the account may be coded incorrectly.  I will ask them to check that.  They all think it's a 401k when they look at it, but incorrect coding could explain why tax forms keep spitting out wrong.  It just doesn't seem feasible that with all the 401k's they must administer, someone there wouldn't know how to do this. 

 

I have no IRA's there, just a solo 401k with a traditional and a Roth option.  So there's no way they could have done a rollover or rollover/conversion to an eTrade IRA rather than an in-plan conversion.  

 

However the conversion was done in 2018 and in 2019 I did a rollover of the converted amount to an IRA at another custodian.  Maybe somehow they have co-mingled the two somehow through their coding.  I will have them look into this.  Thanks!