@AMac0210 wrote:
macuser_22
. It could be a glitch on my particular CD, as she downloaded it at her office (to open my return) with the same results. Either way, we got it worked out.
Not possible since you cannot file without applying the latest update that totally replaces the CD with the current version. I suggest that if you wish to pursue, that that you contact customer support who can screen share with you to ascertain the root cause of your issue. All we can do in a public forum is offer our experience and guess.
Here is a TurboTax FAQ for contacting customer support.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
