wangchungtonight,
The payer filled out the 1099-R incorrectly. The IRS instructions for Form 1099-R clearly say to enter zero in box 2a for a direct rollover. Your best course of action would be to ask the payer to issue a corrected 1099-R. If they refuse, then I suppose you could just enter 0 in box 2a, as if the 1099-R had been filled out correctly. If you do that, you might get an inquiry from the IRS later on. Keep detailed records of your contacts with the payer on this issue. If an initial phone contact is not successful, it would probably be a good idea to make your request in writing, with a return receipt, and keep a copy of your letter and any response that you get.
