Retirement tax questions

Higher Education should be the 5th entry on the list of exceptions for a code J.   If not there then  you might have made a previous incorrect answer.  The interview sometimes goes wrong if repeated.

I suggest that you return to the first 1099-R screen and delete the 1099-R and then re-enter.  The exception screen comes after the 1099-R summary screen and continue.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**