When was all this? Are you referring to something that happened over a year ago in regards to the 2015 return? i.e., did you have to verify the 2015 return a year ago, or did you only recently file the 2015 return this year and then had to verify your ID?
Do you know if the IRS ever released your 2015 refund and mailed it, and the check was lost and failed to make it to you? Or did they never release the refund and mail it at all? In any case, I'll tell you in the section below how to phone them.
