Retirement tax questions

I did file an USPS amended return to NYS and received my $859 overpayment in just 30 days. I noted on the return that TURBOTAX has a problem with 1099R data, boxes 12 and 14. Next year, hopefully TURBOTAX fixes the bug or I use numbers in boxes 12 and 14 that work or I file paper via USPS. TURBOTAX should not sell a product that does not work! (My TURBOTAX is complimentary from TRPrice.)