Retirement tax questions

Please see the answer in the link below.  Turbotax cannot just transfer in a number from 1,2a or 2b because each individuals situation can be different.
NY State Box 14:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3994100-state-distribution-box-is-blank-on-1099-r-line-14-state-wi...>