1099 R

I HAVE A VOYA ACCOUNT THAT ONCE A YEAR TRANSFERS A 1/5 TH OF THE ACCOUNT BALANCE TO MY FIDELITY ACCOUNT. I HAVE BEEN TAKING MONEY FROM THE FIDELITY ACCOUNT BUT AM CONCERNED THAT VOYA IN NOT PRODUCING A 1099 R. MY EX EMPLOYER ENDED THE RELATIONSHIP WITH VOYA 4 YEARS AGO AND ALL ACCOUNTS WERE FROZEN WITH ANNUAL PAYOUTS.HOW DO i HANDLE THIS WITH THE IRS?