It's possible your state wants to know exactly where any withholding for them is coming from.
If you are referring to the entry of your tax withholding, entering these payments through the 'Other Taxes Paid', it should not eliminate e-file for your most states. Try the following to remove any possible background debris. Close your return first.
Try clearing the cookies and cache. It handles many issues that seem nonsensical on a regular basis with online activity. Watch to be sure you are selecting 'all time' as example. Do not use selections like 'last hour' for those browsers that give you options.
Once this is complete open your return and try again.
If you are using TurboTax Desktop, save your return, then at the top select Online, then Check for updates.
If after you complete this action you receive the same instruction, you may have to mail your state return.
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