You're saying to delete everything in TurboTax for boxes 15-17, even if the W2 shows data in any of these boxes? I have this same issue and was under the impression that omitting anything from the W2 could cause an audit (maybe an old myth?). I find it odd that every state, territory, and DC is in the dropdown - *except for Tennessee.
I spoke with a rep from TurboTax (who was very friendly and tried to be helpful) but in the end gave me the same advice as you. He also couldn't escalate this issue. Now I'm concerned there may be other items in TurboTax that are incorrect. I've been a long time TurboTax user and don't like the thought of switching to another tax software, but I am definitely not comfortable omitting info that is clearly on my W2.
