Retirement tax questions

I have another 1099 related to a small monthly pension.  It has nothing to do with my IRA.  I used the desk top version the last 4 years and never had this problem but was forced to use the online version this year.  Fortunately have friend that has H & R Block desk top version and we entered my info and it calculated taxes accurately.  If I don't resolve this soon he will file my return as I am due a refund and next year will use their software.