If any of the values on your 1099-R have decimal values (i.e. dollars and cents $00.00), have you tried rounding those up or down to the nearest whole dollar amount and typing them in as whole numbers (i.e. $0)? This could be the fix if the issue is in rounding.
The IRS does not accept anything other than whole numbers on the tax return, and the agency will be expecting the software to round off any decimal values regardless, so you can go ahead and try inputting the values from your 1099-R as rounded numbers yourself, to see if this works around the problems you're experience on the input screen.
If there is nothing in box 16, do not enter any values for that into the software.
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