Same issue here. I've been trying to e-file (paying for TT out of my refund, which I selected Direct Deposit for) since Tuesday Jan 27. Tuesday, it refused to let me check out and kept bouncing me pack to Step 1 (choosing how to pay for TT) and today (Wed) it gives me the error message you refer to. This is so ridiculous, and the "expert" chat has been zero help.
