Retirement tax questions

I have the same issue. I'm using Mac desktop. 

In the following up questions "rollover of 401(k) to Roth 401(k)", I answered yes.  To the next question "was this money rolled over to a Roth IRA", I answered yes. but turbotax does not remember my answer. It keep going back to "no" for these 2 question. 

 

I tried delete the 1099-R or quit the app or restart the computer, nothing changes. 

 

talking to different customer support, no one solve the issue