Retirement tax questions

I have the same problem: I retired and moved out of NYS (long island) in 2023.  2024 Turbo tax calculated NYC tax due of about $2000.00 just because i received a 2024 NYC w2 due to a small lump sum payment made in 2024.  I used to always get an NYC refund for  the 1127 money withheld while I was an active employee.