Retirement tax questions

I am struggling with the same problem. I go to Wages and Income, scroll down to Social Security and click on Edit and the screen does a little circle and comes right back to the Wages and Income page. A blank SSA-1099 form never appears in order for me to make my entry. Originally, I went carefully through Step by Step filling in at least eight 1099-Rs but it never asked me if I had received social security benefits and provided a blank form even though I have filled in a social security form for the last five years.

thank you.🙏🏽