Retirement tax questions

token is below. (I am astounded that TT doesn't allow copy of the extremely long token number, i had to use a screen  shot)

Please tell me why TT thinks that I have no earned income in regards to taking traditional ira, making traditional IRA excess and non-deductible.  I already took a SIMPLE ira in relation to earnings.  My understanding from IRS website is that one can take both, that one doesn't affect the other.  Can you explain this to me?

Also, I contacted IRS for status of my refund.  They lowered my refund by 25% (ie: increased taxes owed) because social security wrongly calculated.  I checked, number that I entered is number from SS box 5.  TT did the incorrect calculation(?).

thanks

TT token.JPG