Retirement tax questions

For 15 years I have imported Vanguard data using my account login info. Now I get the screen asking account number and document ID. My tax forms have no document ID. I have contacted Vanguard multiple times, and they assure me this is a Turbotax software bug, and my issue is with you. Considering it now takes Turbotax 20 minutes to start on my computer due to all the updates to fix bugs, I believe them.