I was also unable to enter the information for Social Security in the Step-by-Step program; when I clicked on Federal Taxes/Wages & Income, scrolled down to Retirement Plans and Social Security, then Social Security SSA 1099 UPDATE, it would not open the form. SOLUTION: I went to Form view under the top banner "View" then "View Forms". Opened Form 1040, scrolled to Line 6a Social Security Benefits, and click on the Magnifying Glass. This will take you to the form you need to enter your information into. (If you had created a Details attachment in the previous year, it may be wise to delete it from the information carried forward to the current year's tax return.
