Retirement tax questions

I was not given any timetable for resolution.  I think the problem is only on the online version and might be ok on a downloadable version.  I was hesitant to spend the money not knowing if the downloadable version truly would work.  I was even told if it was solved after 4/15 that I could always file an extension!!  Very disappointed and I ended up going another route.  I love TurboTax and hope this gets resolved if not this year, at least for next year.