Retirement tax questions

@BillM223 - Thanks for the suggestion. I went through these screens in NY. Unfortunately, the pension shows up as "Total federal taxable non-disability pensions and IRA distributions" and shows $0 for "New York deduction for government pensions". I tried changing the federal screen and no matter which option i select, i always get $0 for the NY deduction for government pensions.

I do note that on this screen, when I click "edit" it always says no more questions, and the "State Distribution" field is blank. Then I get the LIRR question and then the summary you mentioned. No matter what I do, It seems like the pension is not being recognized as NY and there is no way to change it. 

I am still guessing that the federal screen is the source of the problem. This is not a new pension for me and i have not had this problem in years past. Any other guesses for what to do?