I had the same inability to enter Social Security income in the 'Wages and Income" section. On clicking 'Update', the screen will come back to the same page! Called TT help; the rep had me update Windows 11; TT OnLine update; then the Chrome update. No changes. 'Screen Share' did not help. The rep had another appointment and said she would call later today.
Out of frustration, I tried the TT community. After reading several answers, I opened View/Forms/Social Sec; the form was blank (zeroes); and entered my numbers.
VOILA! the numbers showed up on the Income page.; and on clicking update, it asked whether we lived in countries that the S does not tax social security etc.
So far, it seems to have solved the immediate problem of entering data!
