Form 1099R Box 14 State Tax Withheld Error

How do I fix form 1099R box14a for electronic filing New York state withholdings can not be greater than or equal to gross distribution?  There is no box 14a on my form 1099.  I have tried the total amount, the state tax withheld, and zero to skirt the issue, and none of the these options work.  Is this a Turbo Tax problem?  Please respond.