Retirement tax questions

I am able to get to the part in the foreign tax section online but there is no where to select gross income, or indicate it is passive. I seem stuck between the itemize deductions or tax the credit. If I take the credit it back out to the main menu on the deductions and credit screen. If I go to itemize it lists the taxes I've already paid on the main screen but doesn't adjust my balance owing. Whatever I am doing it is not allowing me to take the FTC.