Is there an update on this problem? I have received confirmation from State of Ohio Taxation, as well as the issuer/payer of my 1099-R that the filled Box 14 & 15 with blank Box 16 is correct. This is exactly how my 1099-R has been handled for many years without problem. It is only for this 2024 tax year that TT is blocking my progress. When I contacted TT they said they would escalate the problem for resolution, but less than three hours later they closed my case number without any changes/corrections.
I understand some states require Box 16 be populated if Box 14 is, but not Ohio, so I'm wondering if TT unintentionally somehow included Ohio in this handling, when it should not have been? Are they even working on this any more? Did they just give up trying to correct this? I cannot finish our returns until it is fixed, and I can't tell if they are even trying to fix it anymore.
