For anyone else still experiencing this issue (unable to enter Social Security payments on a Mac device, and did not try one of the workarounds suggested):
In order for us to troubleshoot this issue, you can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions for TurboTax Desktop for Mac users:
- From the black bar at the top of your screen, select Help
- Click Send Tax File to TurboTax Agent
- Click Send on the message that pops up
- TurboTax will create a "sanitized" copy of your return information with no personal info
- Post the 7-digit token number here in this thread
@Allan P thank you for the update.
@jw2016
@Patrick0216
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