You are right if you call they have no idea of what you are asking and just provide an apology as you say. Also in the step by step method when I answer I have not taken any RMD they come back with a notice in red that says " do not file your tax, come back later we are working on this" The question everybody has and remains unanswered for over 2 years is HOW DO YOU HAVE TURBOTAX INCLUDE THE 5329 FORM AS PART OF THE E FILE DOCS IN YOUR RETURN??????? If you look in the printing tab and as for a copy of all required docs to file it includes the waiver explanation but not the 5329!!!! YOU ARE RIGHT THE ONLY REASON i USE TT IS TO FILE ELCTRONICALLY. I guess this year I will have to file by mail unless TT answers the question and resolves the 5329 form exclusion problem. As it stands now 2/16/25
Turbotax 2024 CAN'T HANDLE A MISSED IRA RMD WITHDRAWAL . It will not trigger a form 5329 to request a penalty waiver if you indicate a $0 withdrawal for your RMD. If you prepare the form 5329 yourself it will not include it in your required docs to be filed E or mailed. It keeps telling me to file later because they are working on this problem, as if this was rare. According to published data from IRS every year there is around 28% of filers that have a shortfall in their RMD's and need to file form 5329 to report it. WHAT HAS TURBOTAX BEING DOING ALL THESE YEARS?????? Its a very simple problem to solve just add a trigger to the software for this form whenever hey
they see a shortfall in the step by step questions! Meanwhile I can't file my tax return with E file because they will not support this form so the only thing I can do is print the 1040 with docs supported and then print the 5329 separately and mail both together to the IRS. Be careful with answers online which says it will file the 5329 unless they are telling you how and you have tested. Most of the time they don't answer the question if it can be filed but instead explain how you can prepare yourself the form if you have the desktop form of the software which is not the question! I wonder if people who answer to questions or complaints EVER RED THE ACTUAL QUESTION.
