I have had multiple issues with this. A few weeks ago, I was told to uninstall/reinstall. I still had TT2023 and when I tried to uninstall both releasees, it said another task was preventing it. I had to obtain a 3rd party software product to force both 23 and 24 to be uninstalled. I then downloaded the latest release and 2024 seemed to work. I did file my takes electronically.
Today, when I started 2024, there were updates to be installed and the process just froze. I wanted to see if there were updates on the filing status.
I am disappointed in Intuit for the glitches and errors with 2024. I have been using Turbo Tax for many years, and this is the worst experience I have had. I suspect there is another task program preventing the updates, however, using task manager I am unable to see what program/function it is. I suggest the tech support investigates this and arrives at a solution that DOESN'T require uninstalling/reinstalling.
Regards,
Mike Doyle
