First thanks to you for your time and effort working on this.
So, to clarify.
Do they see there is a problem?
Do they understand this is affecting multiple users on different installed machines and OS?
Have they logged this as a bug for further investigation?
Simply having you go thru several steps, does not get to the root of the problem.
Does anyone know if there is a way to get this problem into Intuit's support group?
Is there a tag we can apply to these posts that get them to support?
Is there an avenue through the software itself to report a problem?
I assumed Intuit monitored this forum and would pick up these kind of customer feedbacks.
Yes I know the definition of ASSUME.
