Great job, hopefully this will get resolved soon.
To all software vendors, please remove the "Uninstall and Reinstall the software" from your support staff's list of solutions to recommend to customers. IT rarely works and sometimes causes more harm or slows up the real resolution.
Support staff should be aware of the number of customers reporting the same issue and not assume a problem is a one person issue. I wished there was a method of getting this feedback to Intuit.
