Retirement tax questions

Yes, I finally spoke to customer service this morning and all they could say was, "We are aware and we are working on it." Mine (only income is PSRS) is computing the correct number in Section D, Part 3 but isn't transferring it to line 8, thus costing me $1,500. How could they not at least warn people to wait to file. Instead, many retired teachers will probably file and never know that they lost a lot of money.