Why am I being given an excess contribution of $192 on an HSA account if I don't have any excess contribution? How can I speak to a live person about this?

A tax question is asking if I want to withdraw money from my HSA account, stating that I have an excess contribution of $192 with 6% extra tax. It's asking me to withdraw the amount. When I spoke to my HSA admin, they said that I need to speak to a live person because I don't have any excess contribution since I didn't have the HSA for a full year. Who can I speak to directly regarding this situation?