Using the amount from box 1 will cause an even worse problem in my case. The errors will be multiples higher in other areas.
I really appreciate your help, but the proposed solution of using box 1 value does not work. I do understand that you are not able to elevate this in a way that gets it corrected.
Perhaps a customer request might get more attention. Is there a way that I can file a problem report or complaint? Or some way that I can elevate this issue? I really need it fixed.
Thank You!
