Excess Social Security - PEO

I have excess social security tax withheld due to 2 employers that use the same PEO (ADP). ADP says they will not provide a refund and that I should file the excess on Schedule 3 Line 11. Turbo Tax does not allocate the excess to this line and instead suggests I contact my employer for a refund. IRS guidance says that Schedule 3 Line 11 is where to denote excess Social Security for two jobs. How do I get around this with TurboTax software?