You can try to clear your cache, cookies, and restart. Or, you can enter your 1099-INT manually. The only information required to be typed in is name of payer, EIN, and interest from the 1099.
Here's how to enter a 1099-INT into TurboTax Online:
- Under "Let's import", choose "Enter a different way."
- Choose Interest, continue
- Choose "Type it in myself"
- Enter FEIN from payer, payer's name, and amount of interest. Choose recipient's name from dropdown box.
