Retirement tax questions

I can honestly say I was shocked when I found out. It was determined by contacting the IRS and finding out that the numbers I provided on my tax return did no match what information on line 25b. I then called Principal who then confirmed that they did not file my 1099 and was told they have until 4/30/24 to file but in the same breathe said there is no guarantee it will be sent in on time. It is an early distribution and the box is not checked. And yes, the information I entered in turbo tax matches the 1099r that was provided to me. That was the first thing I checked as soon as the IRS told me the issue.